Return, Refund & Exchange Policy

The Full Stop.
Last updated: October 2026

Return & Size Exchange Policy

The Full Stop. does not offer returns or size exchanges for change of mind or incorrect size selection. Customers are requested to review the product description, size chart, and other product details carefully before placing an order.

Damaged, Defective, or Incorrect Products

If you receive a damaged, defective, or incorrect product, please submit a request through our Exchange page within 48 hours of delivery.

To help us review your request, please provide:

Your order number.
Your registered email address and mobile number.
A clear description of the issue.
Clear photographs of the product and its packaging.

Our team will review your request and contact you with the next steps.

Exchange Request Process

Submitting a request through our Exchange page does not guarantee approval. Each request will be reviewed individually.

Please do not send any product back before receiving instructions from our team. If the issue is confirmed to be our responsibility, we will arrange an appropriate replacement or other remedy as required by applicable law.

Refund Policy

We do not offer refunds for change of mind or incorrect size selection. However, if a product is damaged, defective, incorrectly supplied, or otherwise qualifies for a remedy under applicable consumer protection laws, we will review the request and provide an appropriate resolution.

Shipping Charges

For confirmed issues caused by an error on our part, customers will not be charged for shipping costs attributable to that error. Any return or replacement shipping arrangements will be communicated by our team.